PROGEN
EVENT REGISTRATION & SHIPPING POLICY
Last Updated: 7 September 2026
1. ABOUT THIS POLICY
This policy applies generally to event registrations, congresses, seminars, workshops, training programmes, courses and other professional activities organised, promoted or administered by PERSATUAN OBSTETRIK & GINEKOLOGI NASIONAL KKM (PROGEN).
PROGEN primarily provides professional education and event registration services rather than ordinary physical retail products. Most event registrations therefore do not involve physical shipping.
2. EVENT REGISTRATIONS ARE NOT PHYSICALLY SHIPPED
Event registrations are normally processed electronically. No physical shipping charge or delivery is generally applicable to the registration itself.
After successful registration and payment, PROGEN may provide registration confirmation, payment acknowledgement, event instructions, attendance information, programme details, venue information, QR codes, tickets or other documents electronically.
Participants are responsible for ensuring that the email address and contact information submitted during registration are accurate.
3. PHYSICAL EVENT MATERIALS
Some events may include physical badges, certificates, printed programmes, gifts, merchandise or other materials.
Where physical materials are included, PROGEN will provide the applicable collection or delivery arrangements in the relevant event information. Unless expressly stated otherwise, physical materials are intended to be collected at the event venue and are not automatically delivered to the participant’s address.
If delivery is offered for a particular event, applicable delivery charges, areas and estimated delivery periods will be stated in the relevant event information.
4. DELIVERY DELAYS OR NON-DELIVERY
Where physical delivery is expressly offered, delivery times are estimates and may be affected by courier delays, incorrect addresses, public holidays, weather, operational disruptions or other circumstances outside PROGEN’s reasonable control.
Participants are responsible for providing accurate delivery information.
5. DIGITAL INFORMATION
Where tickets, confirmation documents, receipts, certificates or other materials are supplied electronically, participants are responsible for ensuring that they can access the email address, website account or digital platform used to receive those materials.
6. EVENT-SPECIFIC TERMS
Some events may have additional arrangements concerning registration materials, certificates, merchandise, accommodation, meals or other event-related items. Where an event-specific term conflicts with this policy, the event-specific term will apply to that event.
7. CONTACT US
PERSATUAN OBSTETRIK & GINEKOLOGI NASIONAL KKM (PROGEN)
Unit No. 4.6, Level 4,
Medical Academies Building,
No. 5 Jalan Kepimpinan P8H, Presint 8,
62250 Putrajaya, Wilayah Persekutuan, Malaysia
Email: admin@progenkkm.com
General email: progen.kkm@gmail.com
Phone: +6011-20582767
